"My name is Doug Bernstein and I am writing as one business founder to another to share my experiences with your company. My wife and I founded a toy company together, Melissa & Doug toys, which grew into a $1 billion company over the last 35 years. We believe our growth was fueled by the combination of great products and great service. Having just finished our first experience with your company Grand Entrance, it’s very obvious to me that you share these same values. Your gates were beautifully designed and installed flawlessly. Your technology interface is one of the simplest and most intuitive I’ve ever worked with. And Jervin, who was the client representative we worked with, was one of the most meticulous, detailed, responsive, and service-oriented reps I have ever encountered. From start to finish, my entire experience with your company has been an A+++. All too often, founders and owners only hear from customers when things go wrong, and I wanted to take time out in my day today to share with you what you and your great company and your reps are doing brilliantly!! Kudos to you and my gratitude"

• Doug